Who we are
The content available at https://chart.observer and https://docs.chart.observer, is hereby collectively referred to as “chart.observer“. All content is owned and operated by Rendition Multimedia, Inc. and we are an Illinois Corporation. We are not qualified or licensed financial advisors. The site is not intended to provide financial advice. Our website address is: https://rendition.io
You can contact Rendition Multimedia through the form at https://docs.chart.observer/contact-us
What personal data we collect and why we collect it
Visits
All visitor’s IP address and browser user agent string are recorded in Google Analytics.
User Accounts
By creating a user account, you are granting us permission to store your email address, username, IP address, and simulated trading activity. This information is not shared with third parties, aside from Google Analytics.
Contact forms
Data you provide in contact forms is encrypted with industry standard SSL (https) and is only sent to the owner of chart.observer, Rendition Multimedia. We do not share your form submissions or contact information with third parties.Contact forms
Alexa Skill
We do not collect any personally identifiable information when you enable our Alexa Skill. We may in the future offer the ability to link the Alexa skill to your Chart Observer account so that our Alexa skill can give you information that is specific to your portfolio.
Cookies
If you login to your user account on chart.observer, we may store your username, email address and page history in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for one day, and screen options cookies last for a year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics to collect anonymous traffic and usage data in accordance with industry standards.
Who we share your data with
We do not share your personally identifiable information (PII) with third parties.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. All simulated trading data is stored as long as you user account is active. Webhook API calls that we receive from other platforms are logged for the benefit of debugging any errors, and for detecting misuse of our platform according to the Term of Use policy.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Any visitor submitted content may be checked through an automated spam detection service.
Your contact information
We retain your contact information for the purpose of responding to support inquiries, billing if required, and occasional email regarding your account. We may from time to time send email newsletters to our members, which will contain a link to unsubscribe or otherwise manage the frequency of these emails.
Additional information
How we protect your data
We do not store credit card information. Credit card processing may be done through reputable third-party processors such as Stripe or PayPal. Personal contact information is encrypted, and stored using industry standard firewall and malware protection. We maintain dedicated servers that are not part of shared-hosting plans with any other web publishers. Passwords are stored in our database as a hash that cannot be decrypted back into its original state. We can only log you in by hashing the password you provide, and checking to see if it matches what we store in the database. A database breach would not reveal your original password, nor would we have stored any personally identifiable information about you beyond your username and email address.
What data breach procedures we have in place
We use third party security scanning and will notify users of any breach in their data. Data is stored in an encrypted format that further protects their information.
What third parties we receive data from us
We currently do not share your data with third parties.
What automated decision making and/or profiling we do with user data
We may use anonymous profiling data to prevent abuse of our system, and to help improve out marketing effectiveness.
Industry regulatory disclosure requirements
No applicable regulatory requirements. We are not licensed financial advisors, and nothing in the chart.observer content is financial advice. We do not process real cryptocurrency trades, only simulated trading for entertainment purposes.